1. Information We Collect

When you use Rioax.com, we may collect limited personal information required for account access, secure order processing, and customer support.

• Account Information: Your email address and password are collected when you create or access your Rioax account.
• Mobile Number: Your phone number is collected only for order confirmation, shipping updates, delivery coordination, and support communication.
• Order Information: Billing, shipping, and transaction details may be collected to process purchases securely and efficiently.

2. How We Use Your Information

Information collected through Rioax.com is used strictly for operational and customer experience purposes.

• To process and fulfill your orders securely.
• To provide shipping and delivery updates.
• To improve website functionality and shopping experience.
• To maintain account security and prevent unauthorized activity.
• To respond to customer support requests efficiently.

3. Advertising & Data Sharing

We respect your privacy and believe your personal information should remain protected.

• Rioax.com does not display intrusive third-party advertisements.
• We never sell, rent, or trade your personal information.
• Your data is not used for unwanted marketing or advertising activities.

4. Data Security

Rioax.com implements appropriate technical and security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no online system can guarantee absolute security, we continuously improve our infrastructure to maintain a secure and trusted platform.

5. Cookies & Website Usage

Rioax.com may use essential cookies or session technologies to improve website performance, maintain login sessions, and enhance user experience.

These technologies are not used for invasive third-party advertising purposes.

6. Your Rights

As a Rioax customer, you have the right to:

• Request access to your personal information.
• Request corrections or updates to your account details.
• Contact us regarding privacy or security concerns.

7. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact the Rioax support team through the official Contact Us page available on Rioax.com.

8. Policy Updates

Rioax.com may occasionally update this Privacy Policy to reflect legal, operational, or technical changes. Updated versions will always be available on this page.